UPDATED: June 3, 2017 – Cellphones serve as a connection to the world for most people. After you have looked at all of the mobile phone deals and tried to find the cheapest phone plans and chosen your brand new cellphone the last thing you want to do is think about one more phone contract. But this is one step you should consider; mobile phone insurance. If you have ever had a cell phone repair you know it can be costly and inconvenient, involving hours on hold with the help desk.
Assurant Solutions works with T-mobile to provide the best phone insurance for your new cellphone. Unfortunately, things happen which are out of our control such as water damage, your phone is lost or stolen or suffers an electronic malfunction. They offer three plans that cover cell phone repair and even have phone insurance plans for customers that use prepaid phones. We are in no way affiliated with MyPHP.com, see below for login information.
My PHP Info Account Management
It can be a daunting task when it comes time to get a new cell phone. Besides finding the best mobile phone deals you have to consider: Do you switch cell phone carriers, is a prepaid phone better for you, are you wanting another phone contract or looking for a no contract cell phone plan? Not all cellphone companies offer mobile phone insurance like MyPHP and T-Mobile do, they have made choosing your cell phone insurance easy.
There are three cell phone plans offered at MyPHP:
Jump! – Provides phone protection if your mobile phone is lost, stolen, malfunctioning due to a mechanical glitch or electrical breakdown. Sometimes we get thrown into the pool unexpectedly, don’t worry you’re covered from water damage as well.
Lookout Mobile Security – Included in the Lookout Premium mobile phone insurance you get the same benefits of the Jump! but also includes the added mobile insurance of device security. This added feature keeps your device safe from threats like viruses and malware, backs up your data to include contacts and photos, helps locate your lost device, sounds an alarm and snaps a picture of anyone who tries to access your smart device, and provides theft alerts by email when activity has been detected that your device has been stolen.
Prepaid Customers – This phone insurance provides customers the same coverage as the Jump! plan mentioned above giving prepaid cellphone users peace of mind that their cellphones are protected.
How to File a Claim at the Mobile Protection Center
When you visit the website, it is important to remember that only the authorized person on the account can register a claim. You will need to have the following information handy:
Your 10-digit mobile number
Smart Device manufacturer, make and model
Email address (to provide instant updates on the status of your claim or replacement mobile device)
Electronic Serial Number (ESN) or MEI
Form of Payment i.e debit cards, credit cards, e-Checks. You will be required to pay for your deductible in the event that your claim has been approved.
If you are needing to access the helpdesk or track a claim the quickest and easiest way is to visit the website and follow these instructions:
From the My PHP Info homepage, begin by going to “File or Track My Claim”. Enter your 10-digit mobile phone number or serial number then click the “Submit” button. Wait to see that your number has been verified then click on “Track My Claim”.
You will need to enter your zip code and the words you see on the screen (include the space) in the spaces provided and then click the “Continue” button.
At the top of the screen, you will see tabs appear which will provide you with additional information as you continue along through the claims process. By clicking on each tab, you will be able to get more details about your claim.
About Assurant Insurance
Assurant Solutions is a leading provider of phone protection services and gives customers the best mobile phone insurance for things that matter most to consumers. The company understands that people work hard for their money and the things they buy; which is why they strive to protect them. When it comes to mobile devices such as smartphones and tablets, Assurant Solutions offers extended service plans and tech support through the MyPHPInfo service desk to provide protection long after the manufacturer’s warranty expires.
NOTE: We are not affiliated with MyPHP.com, and you should NOT contact us with any sensitive information that is of a personal nature. We are merely a resource that provides information.